8day Privacy Policy

1. Information We Collect

When you use the 8day platform, we collect different types of information depending on how you interact with us. This includes information you provide directly, information collected automatically, and information obtained from third-party verification services.

Information you provide directly:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address in the Philippines
• Government-issued ID and supporting documents for KYC verification
• Payment details such as your GCash number, Maya account, or bank account information used for deposits and withdrawals

Information collected automatically:

• Device type, operating system, and browser information
• IP address and approximate location
• Session activity, pages visited, and time spent on the platform
• Betting and gaming history associated with your account

2. How We Use Your Information

The information we collect is used to operate and improve the 8day platform, ensure compliance with our Terms and Conditions, and provide you with a personalised and secure gaming experience. Specifically, we use your data for the following purposes:

3. Legal Basis for Processing

8day processes your personal data on the following legal bases:

• Contractual necessity: Processing required to provide the services you have signed up for, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable laws, including identity verification and anti-money laundering obligations.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
• Consent: For optional communications such as promotional emails or SMS updates, where you have given your explicit consent. You may withdraw this consent at any time through your account settings.

4. Data Sharing and Third Parties

8day does not sell, rent, or trade your personal information to any third party. We may share your data only in the following limited circumstances:

• Payment processors: To facilitate deposits and withdrawals through GCash, Maya, online banking, and bank transfer channels.
• Identity verification providers: To conduct KYC checks and confirm the authenticity of documents submitted during registration or at any subsequent verification stage.
• Technology service providers: Companies that support the operation of our platform infrastructure, under strict data processing agreements that prohibit independent use of your data.
• Legal and regulatory requirements: Where disclosure is required by applicable Philippine law or in response to a valid legal request from authorities.

5. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable laws and operational needs. In practice, this means:

• Account information and transaction records are retained for the period required under relevant financial and anti-money laundering regulations.
• KYC documents are kept for the duration of your account and for a defined period after account closure.
• Communication logs, such as support tickets and chat history, are retained for quality assurance and dispute resolution purposes.

When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention procedures.

6. Cookies and Tracking Technologies

The 8day website uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse platform usage. The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly, including maintaining your logged-in session and enabling secure transactions.
• Analytics cookies: Help us understand how visitors interact with the platform so we can identify areas for improvement.
• Preference cookies: Remember your settings and personalisation choices to provide a more consistent experience.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain features of the platform.

7. Your Rights Over Your Data

As a player using the 8day platform from the Philippines, you have the following rights regarding your personal information:

• Right to access: You may request a copy of the personal data we hold about you at any time.
• Right to correction: If any of your information is inaccurate or incomplete, you can request that it be corrected.
• Right to deletion: You may request that your data be deleted, subject to any legal retention obligations that apply.
• Right to restrict processing: In certain circumstances, you may ask us to limit how we use your data.
• Right to withdraw consent: Where processing is based on your consent — such as receiving promotional communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team through the platform. We will respond to all verified requests within a reasonable timeframe.

8. Account Security and Your Responsibilities

While 8day implements robust technical measures to protect your account — including SSL encryption, OTP authentication, and session monitoring — account security is also a shared responsibility.

To help keep your account safe, we recommend:

• Using a strong, unique password that you do not use on other platforms.
• Never sharing your OTP with anyone, including individuals claiming to be 8day staff.
• Logging out of your account when accessing the platform from a shared device.
• Contacting support immediately if you notice any suspicious activity on your account.

8day is not liable for losses resulting from a player's voluntary disclosure of account credentials or failure to follow reasonable security practices.

9. Children and Minors

The 8day platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under this age. If we become aware that data has been collected from a person under 21, we will take immediate steps to delete that information and close the associated account.

If you believe a minor has registered on the platform, please contact our support team as soon as possible so we can investigate and act accordingly.

10. Changes to This Privacy Policy

8day may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered players through the platform or via the contact details on their account.

The date at the top of this page will always reflect when the policy was last revised. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests relating to your personal data and how 8day handles it, please get in touch with our support team. Contact details are available on the platform. You can also visit our FAQ page for answers to common questions, or review our Terms and Conditions for the broader framework governing use of the 8day platform.